At GasGlide, we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us through the GasGlide app and website. By using our services, you agree to the terms outlined in this Privacy Policy.

1. Data Collection and Usage

• GasGlide collects user data, including names, addresses, contact details, email addresses, and payment information, to facilitate the gas delivery service and ensure a smooth user experience.
• We may request permission to collect, process, and store your personal information for specific purposes outlined in our privacy policy, such as order fulfilment and account management.
• Your data may be shared with third parties if necessary, provided they adhere to appropriate data protection agreements and regulations.

2. Data Security

• GasGlide employs industry-standard encryption protocols and secure communication channels to protect user data from unauthorized access or breaches.
• Strict access controls are implemented to limit access to sensitive information within the app, with only authorized personnel granted permission to handle user data.
• Routine security audits are conducted to identify and address any vulnerabilities in our infrastructure or data management processes, minimizing the risk of data breaches.

3. Data Privacy

• Users have the right to delete their account on the GasGlide app, resulting in the complete erasure of their data from our system.
• We ensure compliance with data protection laws and regulations, including the Protection of Personnel Information Act (POPIA), to protect user information in South Africa.
• GasGlide reserves the right to modify or update the privacy policy if necessary, with users notified of any significant changes and provided the opportunity to review and accept the updated policy.

4. Marketing Communications

• If the app intends to use user data for marketing purposes, such as sending promotional offers or newsletters, GasGlide will provide an option for users to opt in or opt out of such communications within the app.

5. Third-Party Service Providers

• When working with third-party service providers, GasGlide ensures they have proper data protection and security measures in place to safeguard user information.

6. Data Retention

• GasGlide retains user data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. User Responsibilities

• Users are responsible for providing accurate and up-to-date information when using the GasGlide app, ensuring the safety and security of their account.

8. Amendments to Privacy Policy

• GasGlide reserves the right to modify or update this Privacy Policy as needed, with users notified of any changes and provided the opportunity to review and accept the updated policy.

Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at info@gasglide.com

This Privacy Policy was last updated on 15 February 2024